Privacy Policy

Last Updated: June 07, 2025

At Resin Realms, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read and understand this Privacy Policy.

1. Information We Collect

Personal Information

We may collect the following categories of personal information:

  • Contact Information: Name, email address, phone number, and shipping/billing address
  • Financial Information: Payment details, credit card information, purchase history
  • Account Information: Username, password, account preferences
  • Communications: Inquiries, feedback, and correspondence with our team
  • Marketing Preferences: Newsletter subscriptions, email preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • Device Information: IP address, browser type, operating system, device identifiers
  • Usage Data: Pages viewed, time spent on pages, navigation paths, search queries
  • Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar technologies
  • Location Data: General geographic location based on IP address

2. How We Collect Information

We collect information from you in the following ways:

Direct Interactions

We collect information when you:

  • Create an account or profile
  • Make a purchase or pre-order
  • Fill out a form or survey
  • Subscribe to our newsletter
  • Contact us with inquiries
  • Participate in promotions or contests

Automated Technologies

We use cookies, web beacons, and similar technologies to collect information automatically. These technologies help us understand how you interact with our website, personalize your experience, and improve our services.

You can manage your cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Third-Party Sources

We may receive information about you from third-party sources, including:

  • Payment processors and financial institutions
  • Analytics providers
  • Marketing partners
  • Social media platforms (if you connect your account or interact with our social media presence)

3. How We Use Your Information

We use your personal information for the following purposes:

Providing Our Services

  • Processing and fulfilling orders
  • Managing your account
  • Providing customer support
  • Processing payments and refunds
  • Facilitating delivery of products

Improving Our Services

  • Analyzing website usage to enhance user experience
  • Developing new products and features
  • Conducting research and analysis
  • Troubleshooting issues

Marketing and Communication

  • Sending newsletters and promotional materials
  • Informing you about new products, special offers, and events
  • Customizing content and advertisements
  • Managing our relationship with you

Legal and Security

  • Complying with legal obligations
  • Enforcing our terms and policies
  • Protecting against fraudulent or unauthorized activity
  • Ensuring the security of our website and services

4. How We Share Your Information

We may share your personal information with the following categories of recipients:

Service Providers

We share information with third-party service providers that help us operate our business and deliver services to you, such as:

  • Payment processors
  • Shipping and fulfillment companies
  • Customer support services
  • Marketing and advertising partners
  • Analytics providers
  • IT and cloud services providers

These service providers are contractually obligated to use your information only for the purposes of providing services to us and in accordance with this Privacy Policy.

Business Transfers

If we are involved in a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, or government requests).

We may also disclose information if we believe it is necessary to:

  • Protect and defend our rights or property
  • Prevent or investigate possible wrongdoing
  • Protect the personal safety of users of our website or the public
  • Protect against legal liability

With Your Consent

We may share your information with third parties when you have given us your consent to do so.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, or destruction. These measures include:

  • Encryption of sensitive information
  • Secure Socket Layer (SSL) technology for data transmission
  • Access controls and authentication procedures
  • Regular security assessments and monitoring
  • Employee training on data protection

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

The criteria used to determine our retention periods include:

  • The duration of our ongoing relationship with you
  • Legal obligations to retain data for certain periods
  • Statute of limitations under applicable law
  • Our legitimate business interests

When we no longer need your personal information, we will securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Access and Information

You have the right to request information about the personal data we hold about you and how we process it.

Rectification

You have the right to request that we correct inaccurate or incomplete personal information about you.

Erasure (Right to be Forgotten)

You have the right to request the deletion of your personal information in certain circumstances, such as when the information is no longer necessary for the purposes for which it was collected.

Restriction of Processing

You have the right to request that we restrict the processing of your personal information in certain circumstances, such as when you contest the accuracy of the information.

Data Portability

You have the right to receive your personal information in a structured, commonly used, and machine-readable format, and to transmit that information to another controller.

Objection

You have the right to object to the processing of your personal information in certain circumstances, including for direct marketing purposes.

Withdraw Consent

If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

8. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. International Data Transfers

We may transfer your personal information to countries other than the one in which you reside. These countries may have data protection laws that differ from those in your country.

When we transfer personal information across borders, we take appropriate safeguards to ensure that your information receives an adequate level of protection, such as entering into data transfer agreements or selecting service providers that are certified under appropriate privacy frameworks.

10. Third-Party Links and Services

Our website may contain links to third-party websites, products, or services. These third parties have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites.

We encourage you to read the privacy policies of every website you visit or third-party service you use when you leave our website.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Resin Realms
Email: privacy@resinrealms.com
Phone: (555) 123-4567
Address: [Your Company Address]

We will respond to your request within a reasonable timeframe.